Privacy Policy

Last updated: March 3, 2026

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with this website (https://krowdit.com/). By using this Website, you agree to the terms of this Privacy Policy.

1. Who We Are

This Website is operated by Krowd (“we”, “us”, or “our”). Krowd operates dining and cashback marketing campaigns in partnership with payment networks and participating restaurants.

For the purposes of applicable data protection law, Krowd is the data controller of personal data collected through this Website. Contact details are provided at the end of this policy.

2. Scope of This Policy

This Privacy Policy applies solely to personal data collected through this Website and related digital communications.

It does not apply to:

• Data collected directly by participating restaurants
• Data collected by American Express in connection with card membership or payment services
• Data collected offline or via other channels not operated by Krowd

Please refer to the relevant privacy policies of American Express and participating restaurants for information about how they process your personal data.

3. Information We Collect

We may collect the following categories of personal data:

a) Information You Provide Directly

If you contact us, submit an enquiry, or sign up for communications, we may collect:

• Name
• Email address
• Telephone number
• Company name (if applicable)
• Any information you include in your message

Providing this information is voluntary.

b) Information Collected Automatically

When you use the Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring website
• Pages visited and time spent
• Date and time of access

This information helps us analyse traffic, improve the Website, and ensure security.

4. How We Use Your Information

We use personal data collected through this Website to:

• Operate and maintain the Website
• Respond to enquiries and provide customer support
• Provide information about participating restaurants and the cashback campaign
• Improve user experience and website functionality
• Monitor performance and analyse website usage
• Comply with legal and regulatory obligations

We do not sell your personal data.

This Website does not process payment information or cardholder data relating to cashback eligibility. Such data is handled separately by American Express in accordance with their privacy policy.

5. Legal Basis for Processing (UK & EU Users)

Where the UK GDPR or EU GDPR applies, we rely on the following legal bases:

• Legitimate interests – to operate and improve the Website and respond to enquiries
• Consent – where you opt in to receive marketing communications
• Legal obligation – where processing is required by law

You may withdraw your consent at any time where processing is based on consent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure the Website functions properly
• Analyse site traffic and usage patterns
• Improve performance and user experience

You can manage or disable cookies through your browser settings. For more detailed information, please refer to our Cookie Policy.

7. Sharing of Information

We may share your personal data with:

• Service providers who help us host, maintain, and secure the Website
• Analytics providers
• Professional advisers (such as legal or compliance advisers)
• Regulatory or law enforcement authorities where required by law

We do not control how third-party websites, including American Express or participating restaurants, collect or process personal data once you leave this Website. Please review their privacy policies separately.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Respond to enquiries
• Comply with legal and regulatory requirements

When no longer required, data will be securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

UK & EU Residents (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (in certain circumstances)
• Restrict or object to processing
• Request data portability
• Lodge a complaint with a supervisory authority

We do not sell personal data.

To exercise any of these rights, please contact us using the details below. We aim to respond within one month (or as required by applicable law).

11. Links to Other Websites

This Website may contain links to third-party websites, including participating restaurants. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact: